Privacy Policy
Effective January 1, 2026
Sterling Stone Tiburon Concrete, tiburonconcrete.com, info@tiburonconcrete.com
Who this policy covers
This policy explains how Sterling Stone Tiburon Concrete handles the information you share with us through this website, by phone or by email. We're a concrete contractor in Tiburon, CA, and we only collect what we need to answer your questions, give you an estimate and do the work you hire us for.
It applies to every page on our site, starting with the home page. If you'd like to know more about who we are before you reach out, our About page covers that.
What information we collect
When you fill out our estimate or contact form, we collect what you type in. That's usually your name, phone number, email, the address of the job and a short description of the work, like a cracked driveway or a new patio.
When you call us at (415) 429-4397 or email us, we keep the details you give us so we can follow up and plan the job. If you send photos of your slab or yard, we keep those with your job notes.
Our contact form runs on a third-party form service, so your answers pass through that service before they reach us. That service handles the information under its own privacy terms.
Cookies and analytics
Like most websites, ours may use cookies, which are small files your browser stores, along with basic analytics tools. These tell us things like which pages get visited, how people found the site and what kind of device they used.
We use this to see which pages are useful and fix the ones that aren't. It doesn't tell us who you are unless you choose to contact us. You can block or delete cookies in your browser settings, and the site will still work.
How we use your information
We use your information to reply to you, schedule a visit, prepare your estimate, do the job and handle any follow-up after the pour. We may also use it to keep basic business records and to meet legal or tax requirements.
We don't sell your personal information, and we don't send you marketing you didn't ask for.
Who we share it with
We share your information only when it's needed to get your job done or run the business. That can include the services that power our website and form, a supplier or crew member who needs the job address, or an accountant who handles our books.
We'll also share it if the law requires us to, such as in response to a valid legal request.
How long we keep it
We keep estimate and job records for as long as we need them to finish the work, stand behind it and keep the records a business is required to keep. If you contacted us and never booked a job, we don't hold onto your details longer than we have a reason to.
When we no longer need your information, we delete it or remove anything that identifies you.
Your choices and rights
You can ask us what information we have about you, ask us to correct it or ask us to delete it. California residents may have additional rights under state privacy law, including the right to know what's collected and to ask that it be deleted.
We won't treat you differently or charge you more for making one of these requests. We may need to confirm who you are before we act on it, so we don't hand your details to the wrong person.
Children's information
Our site is meant for homeowners and property owners, not children. We don't knowingly collect information from anyone under 13, and if we learn we have, we'll delete it.
Changes to this policy
If we change how we handle information, we'll update this page. The version posted here is the one that applies.
How to raise a privacy concern
If you have a question about your information or want to make a request, call us at (415) 429-4397 or reach us through our Contact page. We respond within 1 business day and will work with you to sort it out.